Frequently asked questions

Find quick answers to the questions schools ask us most

How does the trial period work?

We offer a free 30-day trial so you can test every CampusTrack feature. No bank card is needed to start. At the end of that period you can choose the subscription that suits you, or stop with no commitment.

Is CampusTrack suitable for small schools?

Absolutely. CampusTrack is built to fit schools of every size, from small primary schools to large universities. Our Standard plan is particularly well suited to smaller institutions and offers excellent value.

Is training included in the subscription?

Basic online training is included with every subscription. For the Premium and Elite plans we also offer more in-depth training. On-site training is available as an option with any subscription.

How is our data kept secure?

The security of your data is our absolute priority. We use advanced encryption protocols and our servers are audited regularly. Daily backups keep your information intact.

Can I migrate my existing data into CampusTrack?

Yes, our team supports you through the migration of your existing data. Whether you currently use another piece of software or Excel files, we make the move to CampusTrack a smooth one.

Does CampusTrack work offline?

CampusTrack is a cloud solution and needs an internet connection to run. That said, we understand the connectivity challenges in some parts of Africa, which is why our application is built to keep working even on a weak or unstable connection.

Still have questions? Talk to us directly.

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